Yikes! I've been struggling with Blogger the last 24 hours, and I think I've finally tussled it to the ground. It looks like Blogger has lost its DNS service, so when I've tried to post to www.blogwaybaby.com it couldn't find the sftp site. I was getting the following message:

005 Unable to connect to SFTP server: java.net.UnknownHostException: www.blogwaybaby.com

I fixed the problem by replacing the post to address from "www.blogwaybaby.com" with the actual IP address, and now I can post again. Sheesh.

I can't say I was blown away by Blogger's customer service. After going through their blogs and seeing no service outage warnings, I sent a Help message and got the following automated message 10 hours later:

Hi there,

Thanks for contacting Blogger Support. Since we cannot always respond personally to every message we get, we encourage you to check Blogger Help, where you can find answers to many common questions. Here are some of the top articles which could help you out:

CHANGES ARE NOT APPEARING ON THE BLOG
http://help.blogger.com/bin/answer.py?answer=639

A BLOG IS MISSING FROM YOUR DASHBOARD
http://help.blogger.com/bin/answer.py?answer=656

HOW TO WORK WITH BLOGGER'S COMMENTS
http://help.blogger.com/bin/topic.py?topic=23

HOW TO HANDLE PROBLEMS WITH INVITATIONS
http://help.blogger.com/bin/answer.py?answer=642

HELP WITH HTML OR CSS CODE
http://help.blogger.com/bin/answer.py?answer=1116

If you don't see what you need in these articles, you can use the search form in the upper right corner of any Blogger Help page. Be sure also to check our Status page and our Known Issues page. These cover many known bugs and current operational problems.

BLOGGER STATUS
http://status.blogger.com/

KNOWN ISSUES
http://help.blogger.com/bin/answer.py?answer=791

If your question or problem is not addressed anywhere in our documentation, please simply reply to this message and let us know. We will help you out as soon as we can. Thanks for your patience.

Sincerely,
Blogger Support

Geez guys, D it up, K?

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